F.A.Q

  • If the items says "IN STOCK", is it really in stock?
    Yes!  Our inventory levels are updated in real time, so when our site indicates IN STOCK it immediately available to ship.
     
  • Do you ship outside of Canada?
    We do not ship outside of Canada at this time.  However this may change in the future. 
    We will only ship to PayPal verified addresses at this time.
     
  • Do you offer free shipping?
    Yes, we offer free shipping for all orders equal to or over $300 (before taxes, shipping and other applicable fees are added) to all Canadian provinces.
     
  • What forms of payment do you accept?
    We accept PayPal as our form of payment. PayPal is a global leader in online payment processing millions of transactions daily.  PayPal provides comprehensive protection policies for both the buyer and seller.
     
  • What currency are the prices in?
    All prices shown are in Canadian dollars (CAD).
     
  • When will my purchase ship after payment is made?
    Your item will ship within 24hours of purchase excluding weekends.
     
  • Can I return my purchase if I am not satisfied?
    Yes.  You can return your purchase provided it complies with our return policy found here.
     
  • Do you do custom orders?
    Yes, we do custom orders.  Please send us an email regarding the item in question to sales@ infinityarms.com. We will inform you on the availability and pricing for the order.  All custom orders require full payment in advance.  There are no returns or refunds on custom orders. Custom orders may take between 6-8 weeks to be delivered. We cannot guarantee delivery times. By placing a custom order with InfintyArms you agree that you accept these terms and conditions.
     
  • Are all your products legal for the Canadian market?
    Yes, all our products sold are 100% legal for the Canadian market. 
    Products sold may be modified to meet Canadian import regulations. All original parts and accessories will be included with the product