Return Policy
Returns
InfinityArms will accept returns under the following conditions:
- A RMA number must accompany the item being returned
- Returned Items must be in new and unused condition
- All items must be included in the original packaging
- Any modifications to any of the items will void the return/warranty
If any of the above conditions are not met, packages returned to InfinityArms will not be accepted and returned to the customer at the customers expense.
Warranty
If any guns are found defective out-of-box within 7 days of delivery, based on the tracking information "delivered" date, InfinityArms will provide a replacement item once the original item is returned. The customer is reponsible for all return shipping charges. Defective guns must be returned in its original state. To return a defective out-of-box item, please follow the RMA procedures. Any deviation from the RMA procedures and your package will not be accepted and returned to the customer at the customers expense.
Clearence/Hanger Items
Sales are final for all clearence and hanger items. No exchanges, returns or refunds.